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  • Gardens of Madeira
7 nights
from £2995

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Gardens of Madeira

Explore the gardens and scenic wonders of Madeira whilst enjoying the luxury of Reid’s Palace, a Belmond Hotel 

  • 15 April 2023
  • 22 April 2023
  • 29 April 2023
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  • Overview
  • Itinerary
  • Reverse Itinerary
  • Dates & Prices
  • Reid’s Palace, A Belmond Hotel
  • Travelling with You
  • Testimonials
  • Also of Interest
  • Travel Post

Gardens of Madeira

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    Post me the brochure

    • Belmond Reid's Palace

    The delights of Madeira have been enjoyed by travellers for many a year. This gem of an island, a mere dot in the ocean some 400 miles off the coast of Morocco has escaped the worst of tourism development. True, there is little in the way of beaches, but this has probably been her saving grace as what she lacks on this front she more than makes up for in others.

    Madeira is scenically stunning – stark mountain peaks give way to lush cultivated terraces, where every patch of land is utilised to such colourful effect. Wine, bananas and exotic flowers, which form the backbone of the island’s economy, create the amazingly lush landscape and together with the unique architecture make Madeira a very special place. Not only is it visually stunning, it also has a historic and cultural depth rarely found on isolated islands of its size. The first Portuguese settlers arrived in the early 1400’s and exploited Madeira’s fertile soil and perfect climate. Growing ‘white gold’ the island grew rich on abundant sugar cane harvests and diversified into wines and growing provisions for the ever-increasing sea trade.

    We have chosen the iconic Reid’s Palace for our stay. Some hotels have such a strong attraction that their appeal can be greater than that of the destination itself. Reid’s Palace is such a hotel, being one of the best-loved resort hotels in the world. A fine tradition, marvellous location and an ownership that has lavished vast sums of money and love means that today it is one of the finest hotels in the world.

    Madeira is a wonderful place for a relaxing week and when you can pull yourself away from the beautiful gardens and pool terraces of Reid’s Palace, there is much to explore. We have therefore devised an itinerary which includes ample time to enjoy the hotel but with the added benefit of included guided excursions, with a focus on the island’s wonderful gardens allowing you to experience some of the breathtakingly stunning scenery, stroll around private gardens, learn something of Madeira’s history and sample the wines.

    Useful links & Travel Advice

    Please find a selection of useful websites to refer to for information from the Foreign & Commonwealth Office, on visa requirements, NHS travel health advice and other useful travel tips.  


    Reid’s Palace, A Belmond Hotel

    Reid’s Palace, A Belmond Hotel

    Set on the cliff tops overlooking the Bay of Funchal and the Atlantic, Reid’s Palace, A Belmond Hotel, has, for more than 130 years, been a standard-bearer for excellence. Scotsman William Reid, who in 1891 founded Madeira’s now most celebrated hotel, would take justifiable pride in the world-wide reputation rightly earned by this fine establishment. Many grand hotels with a history find it impossible to adapt to the changing needs of the modern market. Not so Reid’s, which has glided from generation to generation subtly adapting to new market needs, yet never discarding its classic style or forgetting its great heritage. The result today is a superbly comfortable resort hotel, which pays great attention to its individual guests’ requirements and sets the standard in that small club of truly great five-star hotels.

    View accommodation details

    Itinerary

    • Fortress of Sao Tiago
    • Funchal by night
    • Belmond Reid's Palace

    Day 1 London to Madeira, Portugal.

    Fly by scheduled flight. On arrival transfer to the luxurious Belmond Reid’s Palace for a seven night stay. Enjoy a welcome dinner at the hotel this evening. (D)

    Day 2 Funchal Tour.

    This morning we take a panoramic sightseeing tour of Funchal. Our first stop will be at the city market, where we will see the local produce of Madeira, baskets filled with tropical fruit and vegetables, flowers, local handicrafts and an impressive fish market. After stopping at various points of interest in the town centre, we visit the Madeira Wine Lodge, one of the oldest wine lodges in Madeira, where we will learn about the Madeira Wine, world famous for over 400 years. After lunch in a local restaurant we will return to the hotel for an afternoon at leisure to enjoy the facilities. (B, L)

    Day 3 Quinta do Palheiro.

    Madeira is famed for its beautiful flowers and today’s tour will give you a glimpse of some of the vegetation of Madeira. The gardens of Quinta do Palheiro, currently owned by the Blandy family were originally laid out in the 18th century. Some of the original themed gardens have survived to the present day, plus new plants have been introduced, making the gardens even more fascinating. After our visit to the garden, lunch will be served at the Clubhouse Restaurant of Palheiro Golf course. Enjoy an afternoon at leisure. (B, L)

    Day 4 Quinta das Cruzes Museum & Quinta da Boa Vista Gardens.

    Quinta das Cruzes Museum is located in the centre of Funchal and features a vast collection of decorative art and antiques from the 17th and 18th century. Once the formal residence of Joao Goncalves Zarco, the museum is surrounded by beautiful gardens offering a variety of exotic flowers, trees and other species of flora. After our visit we continue to Quinta da Boa Vista Garden, well known for the many fine varieties of orchids and 20-year-old orchid exhibition. Today this family run garden is dedicated to the preservation of many species of plants and flowers, some of which are close to extinction. Quinta da Boa Vista is proud to present not just the best orchid collection but rare exotic plants from all around the world. Enjoy an afternoon at leisure before meeting this evening for dinner at Restaurante do Forte in the Fortress of Sao Tiago which offers superb regional, national and international gastronomy. Dinner will be served in the middle roof terrace with a view to the sea and mountains (if the weather does not permit the use of the outdoor areas, dinner will be held under cover on the ground floor of the fort). (B, D)

    Day 5 Ribeiro Frio, Faial & Santana.

    This morning we head towards the central mountain range, over Poiso Pass to Pico de Arieiro, the third highest peak of the island which offers magnificent views on a clear day. We continue to Ribeiro Frio to visit the trout hatchery and for those interested, enjoy a short leisurely walk to Balcoes. This area is also known for the Laurisilva forest and several Laurisilva forest species and some indigenous flora and fauna can be observed along the levada walk. We continue through Faial and stop for lunch followed by a visit to the village of Santana, famous for the traditional houses with thatched roofs and the densely planted vineyards. Our penultimate stop today will be the village of Porto da Cruz and up to Portela for wonderful views of the island before continuing to the village of Machico, once a small fishing village, hidden in the bay and stretching out over the hillsides. (B, L)

    Day 6 Botanical Gardens.

    Since the 17th century, Madeira had wanted a Botanical Garden – a dream that came true in 1960. The Botanical Gardens, with an area of over 35,000 square metres, has more than 2000 exotic plants from all continents, some of which are endangered species. This fantastic garden has several ornamental trees and shrubs, an orchid area, lawns, and lovely viewpoints. After our visit to the garden, we will drive up towards the eastern end of the island to the parish of Sao Gongalo, for lunch in a typical Madeira restaurant. After lunch we return to the hotel for an afternoon at leisure. (B, L)

    Day 7 Monte Palace Tropical Garden & Eira do Serrado.

    This morning we visit Monte, a charming village high in the hills overlooking Funchal. We will reach Monte by cable car experiencing wonderful views along the way. Once at Monte we will visit the Monte Palace Tropical Garden. This garden collection has been enriched with plants from all over the world and about 100,000 plant species have been planted. The garden also features a collection of cycads (encephalartos) which, because of their age, are considered living fossils. We continue to Eira do Serrado from where we will enjoy incredible views over Curral das Freiras – ‘Nun’s Valley’, a small village situated deep in an extinct crater not far from the highest peak of Madeira. Enjoy a final afternoon at leisure before we meet this evening for our farewell dinner at the hotel. (B, D)

    Day 8 Madeira to London.

    Transfer to the airport for the return scheduled flight to London. (B)

    • Funchal
    • Sunset over Funchal
    • Coastline near Santana

    Dates and Prices

    Prices per person based on double occupancy
    15 to 22 April 2023 • 29 April to 6 May 2023
    Category Price
    Classic Room £2995
    Superior Room £3195
    Deluxe Room £3495
    Classic Room Single Occupancy £4195
    Superior Room Single Occupancy £4395
    22 to 29 April 2023
    Category Price
    Classic Room Fully Booked
    Superior Room Fully Booked
    Deluxe Room Fully Booked
    Classic Room Single Occupancy Fully Booked
    Superior Room Single Occupancy Fully Booked

    Tour Reference Code: LAMADEIRA

    PRICE INCLUDES: Economy class scheduled air travel • Seven nights accommodation at Reid’s Palace, a Belmond Hotel - Meals as indicated (B - Breakfast, L - Lunch, D - Dinner) • Wine, beer and soft drinks included with meals • Tour Manager • Guest Speaker • Local guides • Gratuities • Transfers • Airport taxes.

    Not Included: Travel insurance.

    Group Size: Please note we are restricting the group size for each departure to just 25 participants.

    Reid’s Palace, A Belmond Hotel

    Set on the cliff tops overlooking the Bay of Funchal and the Atlantic, Reid’s Palace, A Belmond Hotel, has, for more than 130 years, been a standard-bearer for excellence. Scotsman William Reid, who in 1891 founded Madeira’s now most celebrated hotel, would take justifiable pride in the world-wide reputation rightly earned by this fine establishment. Many grand hotels with a history find it impossible to adapt to the changing needs of the modern market. Not so Reid’s, which has glided from generation to generation subtly adapting to new market needs, yet never discarding its classic style or forgetting its great heritage. The result today is a superbly comfortable resort hotel, which pays great attention to its individual guests’ requirements and sets the standard in that small club of truly great five-star hotels.

     
    »

    Hotel pool

    Restaurant

    Tea Terrace

    Classic room

    Deluxe room

    Superior room

    Swimming platform

    • Hotel pool
      Hotel pool
    • Restaurant
    • Tea Terrace
      Tea Terrace
    • Classic room
      Classic room
    • Deluxe room
      Deluxe room
    • Superior room
      Superior room
    • Swimming platform
      Swimming platform
    • Your Accommodation

      All Reid’s Palace rooms feature balconies or private patio and face the sea and gardens offering wonderful views of the beautiful coastline. Complimentary mini bar for non-alcoholic drinks, IPod docking station and free internet is also included. In addition each room features air-conditioning, bathrobes, in-room safe, Cable TV and Video/DVD.

      Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds.

      Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

      Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with balconies and great sea or garden views.

    • Your Space

      Set in ten acres of lush semi-tropical gardens overlooking the Atlantic Ocean, Reid's Palace is the perfect place to relax and discover the beauty of the plants and birds that make Madeira such a remarkable place. For more active pursuits there are two heated pools, one with salt water, one with fresh water and a tidal pool by the sea. The property also features two tennis courts, fitness room and sauna. Other facilities include a bridge and games room, library, lounge and bar, spa and boutique.

    • Your Dining

      Dining is always a pleasure at Reid’s Palace. Enjoy a leisurely breakfast at the Pool Restaurant. The William Restaurant led by Exectuive Chef Luis Pestana and supervised by the Michelin star chef Joachim Koerper, is a tribute to the visionary and creative man William Reid, founder of the hotel, who having seen a simple rock visualized the future. The restaurant offers a creative approach on modern European food, where contemporary meets Madeira, to create seasonal food of the highest quality. Afternoon Tea is an iconic event at Reid’s Palace dating back to when the hotel first opened. The (High) Afternoon Tea boasts Reid’s Palace Own Blend Tea. Finally, Villa Cipriani is Reid’s informal Italian restaurant, perched on a cliff top.

    • Hotel Directory

      {MEDIA GALLERY DEFAULT}

      Please find below further details pertaining to the hotel or click on the booklet to download. 

      Step into a world of timeless elegance at Reid’s Palace, a breathtaking island retreat overlooking the Atlantic Ocean. For more than 130 years this elegant hotel, set in 10 acres of lush gardens, has delighted guests with its mix of refined luxury, discreet service and superb, contemporary cuisine.

      On the “Island of Eternal Spring”, discover a place you will never want to leave. With 111 rooms and 47 suites, each unique room is beautifully designed, offering old-world charm and sophisticated elegance. Rooms at Reid’s Palace are a relaxing oasis, providing contemporary comfort complemented by stunning views. 

       

      ADAPTORS

      A limited number of adaptors for hairdryers, mobile phones etc. can be borrowed from the Concierge, located on 6th floor of the hotel. 

      ADDRESS
      Reid’s Palace, A Belmond Hotel
      Estrada Monumental 139
      9000-098 Funchal
      Madeira
      Portugal

      AIR-CONDITIONING

      Air-conditioning is available in all rooms and public areas of the hotel.

      COMMUNICATIONS

      If you wish to contact the hotel please call + 351 291 71 71 71. This is a Portuguese number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. You can make room-to-room calls free of charge (see section on Telephone Calls). You can contact the hotel by email at reservations.rds@belmond.com. A Business Centre is available at the hotel with computers and printers (located by reception). Use of the centre is free of charge along with the Wi-Fi which is available throughout the hotel.

      DAILY PROGRAMME

      A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced in the hotel and delivered to your room at turndown each evening.

      DIETARY REQUIREMENTS

      If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that not all dietary requests can be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs. Once you have checked in to the hotel, please speak to the Chef or Maître D' at dinner on your first night to reconfirm your requirements.

      DINING & DRINKING

      Breakfast is served daily in the Pool Restaurant from 7.30am to 10.30am.

      Lunch is served daily at the Pool Restaurant from 12.00pm to 3.00pm.

      Afternoon Tea is served at the Tea Lounge and Tea Terrace daily from 3.00pm to 5.00pm. Dinner is served in the Villa Cipriani daily from 7:00pm to 10:30pm. 

      The Dining Room is open November through to June with a 'Feast of Madeira Legends' on Tuesday.

      For a creative dining experience, the William Restaurant serves dinner from Tuesday to Saturday year round.

      From July to October you can enjoy 'Madeira Taste' evenings by the pool on Sunday and Monday.

      The Gastrobar is open daily from 5.00pm; choose from a range of signature cocktails and beverages as well as light snacks.

      Please note that opening times for the hotel's dining and drinking venues are subject to change locally.

      DISABLED FACILITIES

      All areas of the hotel are accessible via lifts.

      DRESS CODE

      Afternoon Tea: To ensure that Afternoon Tea is a special occasion for all, the hotel respectfully requests that guests dress in smart casual attire. Please avoid wearing shorts or sportswear.

      The Dining Room: Smart Casual

      The William Restaurant: Smart Casual

      Villa Cipriani: Smart Casual

      ELECTRICITY

      The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

      EMERGENCY PROCEDURES

      In the unlikely event that an emergency should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

      END OF STAY QUESTIONNAIRE

      We are always looking for ways to improve our holidays and the services provided and in order to do this we welcome feedback from our guests. Your comments are important to us therefore we request that you complete the questionnaire that will be provided to you by your Tour Manager.

      LAUNDRY SERVICE

      A laundry and dry cleaning service is available in the hotel. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it on your bed together with the items to be laundered.

      LIFT

      There are six lifts in the hotel which service all areas.

      LOST PROPERTY

      Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and to advise of any associated costs.

      MEDICAL FACILITIES

      A hospital is located five minutes from the hotel and a doctor can be called at any time at the hotel.

      MINI BAR

      For your convenience a mini bar facility has been set up in your room with soft drinks free of charge (replenished daily).

      NEWS

      News channels are available on your TV in your hotel room.

      PASSPORTS

      All passports are collected by reception upon check-in. Passports are necessary to facilitate immigration formalities and are returned straight away.

      PUBLIC AREAS

      Library – Choose from a selection of books, videos and board games. 

      Swimming pools – Enjoy stunning views of the Atlantic Ocean while basking under the sun in one of the three luxurious swimming pools. Two contain seawater, one of which is heated, and the other is heated with freshwater. Make use of the exclusive pool terrace, or wander down to the sea level platform and jump straight into the ocean.

      Fitness – Whether you’re after a total body workout or a light stretch after a day by the pool, the fitness room offers everything you need. The hotel offers two tennis courts and a table tennis court which can be used free of charge. In addition, there are daily Pilates classes.

      ROOM ACCOUNT

      All guests will have their own “room account” once credit card details have been given to Reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Euro. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Euros)

      ROOMS 

      All Reid’s Palace rooms face the sea and gardens, offering wonderful views. All rooms feature a private balcony, complimentary mini bar for non-alcoholic drinks, IPod docking station, complimentary internet, air-conditioning, bathrobes, in-room safe, cable television and video/DVD.

      Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds. Superior Rooms: These offer an average of 26 square metres of living space.

      Superior Rooms: These offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

      Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought after locations with balconies and great sea views.

      SAFE

      In the closet of your room is an electronic safe which can be programmed with a personal code. Should you require any assistance, please contact Reception.

      SMOKING POLICY

      Reid’s Palace offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is only permitted outside. The hotel kindly requests that smokers take the comfort of other guests into consideration.

      SPA

      With a soothing temperate climate, gentle sea breezes and secluded location, The Spa at Reid’s Palace is an oasis of tranquillity. Inside you’ll find a fine selection of treatments famed for their restorative powers. Each treatment room offers an ocean view and a private terrace. The indoor-outdoor therapy suite features its own private whirlpool. Experience total rest and relaxation in the hands of the skilled spa therapists who use world-class spa brands, namely Aromatherapy Associates and Natura Bisse.

      TELEPHONE CALLS

      Calls to other rooms can be made free of charge by dialling the room number. You can make an external telephone call from your room. Lift the handset and press 9. Enter the country code then city code without zero (0) in the beginning followed by the telephone number and then pound key. Example for UK: 0 44 (0) phone number #. Costs are available from Reception and charges are automatically billed to your room account.

      TELEPHONE DIRECTORY

      CONCIERGE Dial 3 RECEPTION Dial 2 HOUSEKEEPING Dial 5 ROOM SERVICE Dial 4 IN CASE OF AN EMERGENCY Dial 112 TELEVISION

      All suites are equipped with a television with a built-in DVD player. DVD’s are available to borrow from the library.

      TOILETRIES

      All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues 

      WAKE UP CALL

      Wake up calls can be requested through the Concierge Desk.

      WATER

      Water from the taps in your room is safe to drink. 

       

      PLEASE BE ADVISED: These details should be used as a guideline only. Information is subject to change.

      V.2 December 2021

    • View all tours
    • Your Accommodation

      All Reid’s Palace rooms feature balconies or private patio and face the sea and gardens offering wonderful views of the beautiful coastline. Complimentary mini bar for non-alcoholic drinks, IPod docking station and free internet is also included. In addition each room features air-conditioning, bathrobes, in-room safe, Cable TV and Video/DVD.

      Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds.

      Superior Rooms: These offer an average of 26 square metres of living space. The Superior Rooms offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

      Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought-after locations with balconies and great sea or garden views.

    • Your Space

      Set in ten acres of lush semi-tropical gardens overlooking the Atlantic Ocean, Reid's Palace is the perfect place to relax and discover the beauty of the plants and birds that make Madeira such a remarkable place. For more active pursuits there are two heated pools, one with salt water, one with fresh water and a tidal pool by the sea. The property also features two tennis courts, fitness room and sauna. Other facilities include a bridge and games room, library, lounge and bar, spa and boutique.

    • Your Dining

      Dining is always a pleasure at Reid’s Palace. Enjoy a leisurely breakfast at the Pool Restaurant. The William Restaurant led by Exectuive Chef Luis Pestana and supervised by the Michelin star chef Joachim Koerper, is a tribute to the visionary and creative man William Reid, founder of the hotel, who having seen a simple rock visualized the future. The restaurant offers a creative approach on modern European food, where contemporary meets Madeira, to create seasonal food of the highest quality. Afternoon Tea is an iconic event at Reid’s Palace dating back to when the hotel first opened. The (High) Afternoon Tea boasts Reid’s Palace Own Blend Tea. Finally, Villa Cipriani is Reid’s informal Italian restaurant, perched on a cliff top.

    • Hotel Directory

      {MEDIA GALLERY DEFAULT}

      Please find below further details pertaining to the hotel or click on the booklet to download. 

      Step into a world of timeless elegance at Reid’s Palace, a breathtaking island retreat overlooking the Atlantic Ocean. For more than 130 years this elegant hotel, set in 10 acres of lush gardens, has delighted guests with its mix of refined luxury, discreet service and superb, contemporary cuisine.

      On the “Island of Eternal Spring”, discover a place you will never want to leave. With 111 rooms and 47 suites, each unique room is beautifully designed, offering old-world charm and sophisticated elegance. Rooms at Reid’s Palace are a relaxing oasis, providing contemporary comfort complemented by stunning views. 

       

      ADAPTORS

      A limited number of adaptors for hairdryers, mobile phones etc. can be borrowed from the Concierge, located on 6th floor of the hotel. 

      ADDRESS
      Reid’s Palace, A Belmond Hotel
      Estrada Monumental 139
      9000-098 Funchal
      Madeira
      Portugal

      AIR-CONDITIONING

      Air-conditioning is available in all rooms and public areas of the hotel.

      COMMUNICATIONS

      If you wish to contact the hotel please call + 351 291 71 71 71. This is a Portuguese number so calls to this number are charged at an international rate. There is a phone in your room, which has access to an outside line. You can make room-to-room calls free of charge (see section on Telephone Calls). You can contact the hotel by email at reservations.rds@belmond.com. A Business Centre is available at the hotel with computers and printers (located by reception). Use of the centre is free of charge along with the Wi-Fi which is available throughout the hotel.

      DAILY PROGRAMME

      A Daily Programme, detailing the following day’s arrangements as well as any specific information about the day’s activities is produced in the hotel and delivered to your room at turndown each evening.

      DIETARY REQUIREMENTS

      If you have any dietary requirements such as vegetarian, low salt, gluten free and low cholesterol, please notify the Reservations Department at Noble Caledonia. We regret that not all dietary requests can be guaranteed. If you have any specific or special foods that you require we recommend that you take some with you although we will endeavour to accommodate your needs. Once you have checked in to the hotel, please speak to the Chef or Maître D' at dinner on your first night to reconfirm your requirements.

      DINING & DRINKING

      Breakfast is served daily in the Pool Restaurant from 7.30am to 10.30am.

      Lunch is served daily at the Pool Restaurant from 12.00pm to 3.00pm.

      Afternoon Tea is served at the Tea Lounge and Tea Terrace daily from 3.00pm to 5.00pm. Dinner is served in the Villa Cipriani daily from 7:00pm to 10:30pm. 

      The Dining Room is open November through to June with a 'Feast of Madeira Legends' on Tuesday.

      For a creative dining experience, the William Restaurant serves dinner from Tuesday to Saturday year round.

      From July to October you can enjoy 'Madeira Taste' evenings by the pool on Sunday and Monday.

      The Gastrobar is open daily from 5.00pm; choose from a range of signature cocktails and beverages as well as light snacks.

      Please note that opening times for the hotel's dining and drinking venues are subject to change locally.

      DISABLED FACILITIES

      All areas of the hotel are accessible via lifts.

      DRESS CODE

      Afternoon Tea: To ensure that Afternoon Tea is a special occasion for all, the hotel respectfully requests that guests dress in smart casual attire. Please avoid wearing shorts or sportswear.

      The Dining Room: Smart Casual

      The William Restaurant: Smart Casual

      Villa Cipriani: Smart Casual

      ELECTRICITY

      The voltage in the hotel is 220 volts. All bathrooms are equipped with a shaver socket.

      EMERGENCY PROCEDURES

      In the unlikely event that an emergency should occur during your stay, we ask that you remain calm and follow the instructions of the staff. We request that as soon as you enter your room, you carefully read the safety instructions fixed on the inside of your hotel room door.

      END OF STAY QUESTIONNAIRE

      We are always looking for ways to improve our holidays and the services provided and in order to do this we welcome feedback from our guests. Your comments are important to us therefore we request that you complete the questionnaire that will be provided to you by your Tour Manager.

      LAUNDRY SERVICE

      A laundry and dry cleaning service is available in the hotel. Laundry bags and a price list can be found in the wardrobe in your room. Please fill in the laundry list and leave it on your bed together with the items to be laundered.

      LIFT

      There are six lifts in the hotel which service all areas.

      LOST PROPERTY

      Before you check out, please check your hotel room to ensure you do not leave anything behind. If you discover you have left any items behind, please contact Noble Caledonia directly. If we are able to recover your item(s) we will contact you to arrange delivery or collection, and to advise of any associated costs.

      MEDICAL FACILITIES

      A hospital is located five minutes from the hotel and a doctor can be called at any time at the hotel.

      MINI BAR

      For your convenience a mini bar facility has been set up in your room with soft drinks free of charge (replenished daily).

      NEWS

      News channels are available on your TV in your hotel room.

      PASSPORTS

      All passports are collected by reception upon check-in. Passports are necessary to facilitate immigration formalities and are returned straight away.

      PUBLIC AREAS

      Library – Choose from a selection of books, videos and board games. 

      Swimming pools – Enjoy stunning views of the Atlantic Ocean while basking under the sun in one of the three luxurious swimming pools. Two contain seawater, one of which is heated, and the other is heated with freshwater. Make use of the exclusive pool terrace, or wander down to the sea level platform and jump straight into the ocean.

      Fitness – Whether you’re after a total body workout or a light stretch after a day by the pool, the fitness room offers everything you need. The hotel offers two tennis courts and a table tennis court which can be used free of charge. In addition, there are daily Pilates classes.

      ROOM ACCOUNT

      All guests will have their own “room account” once credit card details have been given to Reception on arrival which allows you to sign for any expenses and then settle your bill at the Reception Desk at the end of your stay. Prices are shown and charged in Euro. Your room account can be paid by: • Credit Card (Visa, MasterCard or American Express). • Cash (Euros)

      ROOMS 

      All Reid’s Palace rooms face the sea and gardens, offering wonderful views. All rooms feature a private balcony, complimentary mini bar for non-alcoholic drinks, IPod docking station, complimentary internet, air-conditioning, bathrobes, in-room safe, cable television and video/DVD.

      Classic Rooms: These offer an average of 23 square metres of living space in a traditional style. Enjoy partial sea views on the private balcony. Classic rooms offer private marble baths and one king or two twin beds. Superior Rooms: These offer an average of 26 square metres of living space.

      Superior Rooms: These offer balconies or private patios, sea views or garden views, private marble baths and one king or two twin beds.

      Deluxe Rooms: These offer an average of 31 square metres of living space and are located in the most sought after locations with balconies and great sea views.

      SAFE

      In the closet of your room is an electronic safe which can be programmed with a personal code. Should you require any assistance, please contact Reception.

      SMOKING POLICY

      Reid’s Palace offers a smoke-free environment. Smoking is not permitted inside the hotel. Smoking is only permitted outside. The hotel kindly requests that smokers take the comfort of other guests into consideration.

      SPA

      With a soothing temperate climate, gentle sea breezes and secluded location, The Spa at Reid’s Palace is an oasis of tranquillity. Inside you’ll find a fine selection of treatments famed for their restorative powers. Each treatment room offers an ocean view and a private terrace. The indoor-outdoor therapy suite features its own private whirlpool. Experience total rest and relaxation in the hands of the skilled spa therapists who use world-class spa brands, namely Aromatherapy Associates and Natura Bisse.

      TELEPHONE CALLS

      Calls to other rooms can be made free of charge by dialling the room number. You can make an external telephone call from your room. Lift the handset and press 9. Enter the country code then city code without zero (0) in the beginning followed by the telephone number and then pound key. Example for UK: 0 44 (0) phone number #. Costs are available from Reception and charges are automatically billed to your room account.

      TELEPHONE DIRECTORY

      CONCIERGE Dial 3 RECEPTION Dial 2 HOUSEKEEPING Dial 5 ROOM SERVICE Dial 4 IN CASE OF AN EMERGENCY Dial 112 TELEVISION

      All suites are equipped with a television with a built-in DVD player. DVD’s are available to borrow from the library.

      TOILETRIES

      All hotel rooms are supplied with the following complimentary amenities: • Shower gel • Hair shampoo • Hair conditioner • Body lotion • Soap • Shower caps • Nail file • Tissues 

      WAKE UP CALL

      Wake up calls can be requested through the Concierge Desk.

      WATER

      Water from the taps in your room is safe to drink. 

       

      PLEASE BE ADVISED: These details should be used as a guideline only. Information is subject to change.

      V.2 December 2021

    Travelling with You

    • Rosemary Legrand

      Rosemary is a former nursery owner and daughter of the late George Hyde, who was a hybridist of azaleas and rhododendrons. Many of his awardwinning hybrid plants can be seen at the Royal Horticultural Society’s gardens at Wisley, Surrey, the de Rothschild rhododendron gardens at Exbury, Hampshire, and the National Trust Gardens at Kingston Lacy in Dorset. Rosemary had the honour of presenting HM The Queen with a collection of her late father’s azaleas named after the Queen’s former Head Gardener, Fred Nutbeam, at Chelsea Flower Show in 1996. She has travelled extensively to gardens in many parts of the world and is an experienced public speaker. She is on RHS Speakers Register and also speaks for NAFAS; she wrote a number of contributions for the book, ‘1001 Gardens you must see before you die’ and an article for the Royal Horticultural Society ‘Rhododendron, Camellia and Magnolia 2014 Year Book’.

      Rosemary Legrand will be on the following tour dates: 15 to 22 April 2023 • 22 to 29 April 2023

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